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TELUS Health LivingWell Companion™

Get peace of mind for you and your loved ones with LivingWell Companion, a personal medical alert service.

What is TELUS Health LivingWell Companion™?

LivingWell Companion is a medical alert service providing 24/7 support through the push of a button or through an optional fall detection feature. The three LivingWell Companion models are the most affordable medical alert devices on the market, with professional installation available, no upfront cost for equipment, and no term contract. LivingWell Companion makes living an independent life more secure at any stage of life - whether at home or on the go.

How does it work?

  • An alert is received by our trained operators when the emergency button is pressed or when the built-in sensors (only for Go or Home with fall detection models) automatically detects a fall.
  • When the alert is received, our trained operators will immediately contact the customer through the Home base unit speaker or the Go device speaker, to assess the situation prior to initiating the emergency protocol.
  • If the customer, or his/her pre-determined contacts are unable to be reached, or if the situation warrants, a trained operator will then dispatch emergency services.

LivingWell Companion Go - $55/mo.

The Go device lets you live the life you love, both at home and on the go, knowing that you will have assistance at the push of a button.

Product features:

  • Built in GPS*
  • Cellular enabled (no cell phone plan required)
  • Coverage across Canada*
  • 24/7 professional monitoring
  • 2-way voice communication on the pendant
  • Automatic fall detection
  • Water resistant

Save up to $10/mo. if you have other TELUS products**.

LivingWell Companion Home - starting from $25/mo.

Enjoy peace of mind knowing that you are safe at home. With instant access to help 24/7, independent living is made comfortable and secure.

Product features:

  • Provides coverage in the home
  • Optional fall detection feature
  • 24/7 professional monitoring
  • Integrated speaker on the base station (included)
  • Emergency button capability
  • Water resistant

Save up to $10/mo. if you have other TELUS products**.


*Go operates anywhere in Canada where cellular coverage is available. GPS capabilities are approximate and may not always be possible.

**Discount of $5/month is available to customers subscribed to either TELUS consumer residential or post-paid mobility services, and discount of $10/month is available to customers subscribed to both services. Discount available to new customers who have not subscribed to LivingWell Companion services in the past 90 days. Discount applies to the regular price, which is currently $25/month for LivingWell Companion Home, $35/month for LivingWell Companion Home with fall detection, and $55/month for LivingWell Companion Go. Offer expires September 30, 2019. Offers and regular price are subject to change without notice. Cannot be combined with other LivingWell Companion promotional offers. Offer available once per household. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative.


Call 1-844-432-3405 to subscribe

Customer Testimonials

"The alarm makes me feel much more secure and it makes everyone in my family feel that much more secure.”

- Sheila from Vancouver, BC


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